Morrisons Fires Manager Who Tackled Armed Shoplifter
After 29 years of loyalty, a Morrisons store manager was fired for confronting an armed shoplifter who spat in his face. The criminal served 42 weeks. The manager lost everything.
Sean Egan spent 29 years at Morrisons, climbing from £1.97 an hour behind a deli counter to store manager earning nearly £100,000. When a known heroin addict spat in his face and reached into a bag containing scissors and bottles, Egan grabbed his arm to protect himself and customers. Morrisons fired him in February. The armed offender served 42 weeks for theft.
British retailers are weaponizing progressive workplace policies against the very employees they claim to protect. The Morrisons case exposes a perverse system: Sean Egan, a 46-year-old with nearly three decades of loyalty, was fired for confronting a violent drug addict who spat in his face and carried half a pair of scissors and two Jack Daniels bottles he could have used as bludgeons. That same criminal walked free after 42 weeks in prison.
Egan started at age 17, regularly working 12- to 18-hour shifts and turning underperforming stores into some of the most profitable in the West Midlands. The charity marathon runner and Sahara trekker lived for his work, renovating his £300,000 Wolverhampton home with his own funds. His commitment ended after a February disciplinary hearing, following an incident on Dec. 3, 2025, when Daniel Kendall, a prolific offender with more than 100 offences to his name, stole two bottles of Jack Daniels worth £45 each from the Aldridge store.
"I was scared for my life because this guy was as strong as a bear, and I thought he was going to pull out one of the Jack Daniels bottles and hit me with it," Egan told the Daily Mail. "He could have killed me with it."
Egan confronted Kendall per company policy, attempting to escort him from the store. Kendall spat in his face three times, became verbally aggressive and physically threatening. When Kendall reached into his bag, Egan grabbed his arm, fearing he would pull out a weapon.
Police officers who recognized Kendall detained him and searched his bag. They found heroin, drug paraphernalia, and half a pair of scissors alongside the two Jack Daniels bottles. The items confirmed what Egan had feared in that split second.
The punishment inversion followed immediately. Morrisons placed Egan under investigation two days after the incident. During the investigation, doctors diagnosed him with depression and anxiety. A four-hour disciplinary hearing in February resulted in his termination for gross misconduct—failure to follow the company's "deter-and-not-detain" policy. His appeal failed.
Kendall received 42 weeks in prison in December 2025 for the Morrisons theft and other petty crimes, including a £90 Co-op theft and a £390 ATM theft. Kendall had multiple convictions in 2019, including an assault on a shop worker in February and a later conviction for attempted robbery.
Egan lost his livelihood, pension, and investment scheme. His last paycheck arrived in January. He now takes antidepressants and sleeping pills, relying on friends and family for financial support.
"I dedicated my whole life to Morrisons, but they did not even take my 29 years of service into account and just threw me under the bus for standing up for what is right," Egan said.
Morrisons defended its decision through a spokesperson. "The health and safety of all colleagues and customers is of paramount importance to Morrisons," the company stated. "We have very clear guidance, procedures and controls in place to protect our colleagues and customers from the risk of harm, which must be strictly followed."
The supermarket chain added that "subsequent reporting does not reflect the full facts of the situation" but has not disclosed what those facts are.
Egan's experience is not isolated. On his LinkedIn post detailing the sacking, he noted that "so many people have reached out to me privately" with similar stories of being punished for confronting shoplifters. The pattern stretches across the retail sector.
Walker Smith, a 54-year-old Waitrose employee of 17 years, was fired earlier this month after confronting a shoplifter stealing Easter eggs. "I've seen it happen every hour of every day for the last five years," Smith told The Guardian. "We're not allowed to do anything." Conservative MPs urged Waitrose to reinstate Smith, echoing the same calls now aimed at Morrisons.
England and Wales shoplifting reached 519,381 offences in the year to September 2025, a 5 percent increase year-on-year, according to Office for National Statistics data. The British Retail Consortium reports 737,000 incidents of violence against retail workers in 2023-24, with £408 million in losses from 5.5 million shoplifting incidents.
The ACS Crime Report 2026 found shop theft actually fell in 2025, marking a "turning point." But that decline reflects legislative progress, not corporate reform. The Crime and Policing Bill, expected to take effect this spring, will create a standalone offence of assaulting retail workers and repeal the £200 threshold that created perceived immunity for low-level shop theft. Corporate Britain's policies remain stuck in the past, lagging behind what the law is finally catching up to.
Sir Mark Rowley, Metropolitan Police Commissioner, expressed bewilderment at Egan's treatment. "On the surface, if a store manager or shopkeeper, if they feel able to intervene and they feel they can do that safely, we'd always want people to do that," Rowley said on Good Morning Britain. "We want the public to be part of the fight against crime."
Shadow Home Secretary Chris Philp called for immediate reinstatement. "Morrisons must immediately reinstate Sean Egan," Philp stated on X. "He rightly and bravely confronted an aggressive shoplifter. Morrisons shamefully fired him—after 29 years service."
MP Wendy Morton wrote to Morrisons CEO Rami Baitiéh, stating, "Far from dismissing Sean, most residents in my constituency believe that he is a hero and that Morrisons have completely mishandled this matter."
Hundreds plan to protest Saturday, April 26, outside Morrisons Aldridge. "He was only doing what he should be doing and trying to stop a shoplifter stealing from his store," said Donna Henn, a carer. "He was repaid with losing his job."
Kathy Dyer, a retired mortgage adviser, added, "He was trying to stop a wrongdoer and now he is being wronged by his bosses. There is no justice in that."
Egan's wife Nikki described the sacking as "nothing short of devastating, and disgusting." She told the Daily Mail, "He lived for his work and was disposed of so callously while trying to protect the store and customers, many of whom are elderly, from a repeat offender."
Reform UK leader Nigel Farage summarized the sentiment, stating, "We are now a country that favours criminals over law enforcers."
Egan remains clear about his actions despite the consequences. "There's a shoplifting epidemic going on in this country and sadly, the criminals are getting away with it," he said. "We need to stand up to them but look where it got me? But if I had to do it all again I would because it was the right thing to do."